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HR Solutions: How To Support The Development Of Your Employees

In today’s competitive market, facilitating the development and education of your employees has never been more crucial, whether to guarantee that everyone is equipped with the skills they need to perform their duties effectively, or ensuring that your company attracts and retains the top talent.

Taking into account the events of the last two years, it has been more difficult to ensure this continued development, as remote working has become the norm and events such as training courses, seminars and conferences have been cancelled across the globe.

This has made it even more important to prioritise e-learning and establish online training programmes for employees, as other methods of employee development have been prevented by the social distancing measures made necessary by the COVID-19 virus.

As a result, numerous companies have adopted HR solutions with employee training and education functionalities and found that they’ve even been a step up from the traditional method of training employees.

4 Benefits Of Choosing The Right HR Solution

Hr solutions ensure consistency and quality of education.

With the right HR solution, complete with a Learning Management System (LMS), all e-learning content and resources can be accessed at a single source – and classroom courses can be created and delivered via the solution – making it easy for employees to access and self-start their own development, 

This is vital in the contemporary working world, where being able to work remotely has become a non-negotiable – and being able to learn and develop remotely should be too.

Offering stellar learning, development and education opportunities is a key factor in attracting and keeping the top talent in your workforce, as they’ll be able to see a route for their own professional advancement upon receiving education that furthers their knowledge and expertise in their field.

HR software solutions can provide clarity to both managers and employees.

Some HR software solutions – such as HumanSoft – allow training metrics to be set, enabling employees to follow a certain developmental path to qualify for a certain competency within the business. Training programs can also be customized to provide the training necessary for current or future roles.

More than this, the software accurately displays employees’ qualifications and competencies, allowing managers to see which employee is qualified to do what, to assign responsibilities appropriately and even guide their succession through the company.

They make tracking employee development easier.

In a HR system with a learning and development module, data is recorded regarding each employee’s qualifications, certifications and any development they’re undergoing, and is displayed clearly to allow HR staff to easily assess the progress of each individual.

Having employee development data readily available makes it easy to see where there are possible shortages in skills or knowledge, allowing managers to plan for the upskilling of their employees where needed, or highlighting employees who might be worthy of advancement.

They can save your company money.

Sending hordes of employees on training courses – or to seminars and conferences – is expensive, from the price of the in-person education itself to the fees in travel and facility costs.

On the other hand, implementing a comprehensive HR solution can be done at a fraction of the price, as your company saves on travel, instructors and more, while employees can learn and progress from the comfort of their own home.

Connect With HumanSoft Today

To revolutionise the way you engage employees in learning and development, consider adopting a HR software solution like HumanSoft, to give your employees the opportunity to grow – even if in-person development events aren’t an option – via a stellar education portal at a fraction of the price for your business.

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What Is A Chatbot? Chatbot Capability And Its Benefits On HR Systems

Technology has made it possible for us to enjoy its advantages, such as chatbots. Chatbot is an automated system that allows businesses to conduct transactions efficiently and interact with users. Adding a chatbot in HR systems provides employees and employers an easy-to-use interface that will enable them to accomplish tasks with just a click.

Employee chatbot technology revolutionizes today’s human resources management, providing new possibilities to improve employee engagement and automate essential HR functions.

The Changing Face Of Today’s Workplace

The office is disappearing as employees rely more on technology for communication and connection. As a result, the trend of working remotely has increased for organizations to meet the needs of their workforce and create employee satisfaction. In addition, more people are entering the workforce with different skill sets, resulting in increased demand for organizations to provide good employee experiences.

Evolving Digital Interfaces Bring New Opportunities

Conversational interfaces are one of the greatest shifts in the past two decades for employee engagement. Conversational AI revolutionizes how workers communicate and obtain information to be more productive and happy. The better the employee experience, the better.

HR specialists must reconsider their approach to engaging with employees throughout the complete lifecycle, from job recruitment through onboarding. Benefits administration, payroll management, training and development, performance management, and more must be automated. This is why HR teams are interested in artificial intelligence-powered chatbots and virtual assistants to automate HR activities while promoting corporate culture and employee happiness.

What Is A Chatbot? Understanding The Chatbot Capability In The Workplace

A chatbot is a software program that can simulate human communication with a user in natural language through messaging applications, mobile apps, websites, voice-activated interfaces, or the phone.

Adding a chatbot to your HR system will provide employees with an easy-to-use interface that automates essential HR functions and improves employee engagement.

A competent HR chatbot isn’t just a simple question-and-answer bot. The actual value of an HR chatbot is that it can automate routine activities and processes based on its understanding of the employee’s goal.

How Chatbot Capability Benefits Employees

Employees appreciate having a chatbot capability in their HR system because it automates tasks that otherwise require their time and attention.

The advantage of an HR chatbot is that it’s more personal than a traditional customer service call.

Here’s what makes an HR chatbot so special:

  • It supports inquiries and self-service for staff 24 hours a day, seven days a week.
  • They can be used as an automated way to build a hiring profile and assess applicant interaction skills via text conversations. Complex HR processes such as onboarding, exit interviews, performance reviews, and assessments are how technology may be used today to simplify HR operations. This is critical in deflecting simple requests to busy HR personnel while increasing employee self-service rates.
  • Thanks to its adaptability, it can be used across numerous platforms, including messaging apps like Slack, MS Teams, a mobile app, a website, and even voice assistants.
  • It might allow a single easy entry point for all HR self-help requirements, allowing employees to get all of the assistance they want, whether related to HR or even IT help, from a single location.
  • It can handle a wide range of use cases for all sorts of activities, and it’s proactive and reactive. This is revolutionary for people who are frustrated trying to keep track of multiple portals and applications to get what they need.
  • It enables more personalized encounters by connecting securely to HCM and other systems.
  • It reduces the amount of work and time required for HR activities and processes by automating them.

Final Words: Reinforcing Company Culture Using Chatbots

Chatbots can help HR managers provide more personalized and frequent interactions with employees. Consider how a chatbot might evaluate staff sentiments in more integrated and automated ways throughout the onboarding process and during other routine employee interactions such as technical support.

A chatbot may be used to provide brief satisfaction surveys or ratings at several stages of a conversation. They can also contact workers more frequently and proactively, requesting feedback regarding performance, policies, skill development, and reminding them of meetings, events, and appraisals.

Bots cannot solve all of an organization’s problems. They must work with people and processes as part of a greater enterprise culture and strategy. Bots must interact with people, integrate into business practices and procedures, access essential data to make them more meaningful, and allow for human interaction when necessary.

HumanSoft has configurable chatbot capability by using Power Virtual Agents, where you can build your bots without having technical skills. HumanSoft is an end-to-end HR solution built on the Microsoft Power Platform. For more info, please contact us.

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HR Systems: Customization Capability And Its Benefits

With the rise of HR departments’ demands and responsibilities, the global HR systems market will reach and perhaps exceed $10 billion by 2022. As a result, Digital technology’s capabilities are increasing as HR departments’ needs expand.

35% of HR executives see the cloud as a method to reduce costs, compared to 44% who think it increases efficiency and productivity.

HR professionals who use the latest technologies and human resources software development techniques may enhance their operations, making procedures more efficient and user-friendly while saving resources like time and money.

Customized HR Systems

Customized HR Systems is a digital solution that allows companies to manage their employee-related processes through a single interface, such as recruitment, payroll, and benefits. The system can be tailored to meet the specific needs of each company. It allows HR managers to be more productive by reducing their time and resources on personnel administration.

5 Top Benefits Of Customized HR Systems

As businesses strive to keep up with the latest technology, they are also looking to improve their human resources (HR) departments with new and innovative software. Customized HR systems are one area where many businesses are investing. There are many benefits of using bespoke HR systems, which are listed below:

1. Increased Efficiency and Productivity

One of the primary benefits of using a customized HR system is increased efficiency and productivity. When businesses can tailor the software to meet their specific needs, it allows employees to be more productive as they will not have to spend time learning how to use a new system. In addition, the software will be configured in a way that makes it easy for employees to complete their tasks. This can save businesses time and money as employees will not need to spend as much time on administrative tasks.

2. Improved and updated employee experience

Another area where customized HR systems can help is improving and updating the employee experience. For example, the software allows managers to create custom dashboards that employees can access for their information. This will enable employees to see data about their company in real-time, which helps them feel more involved in the business.

3. Easier Integration with Other Systems

Many businesses have existing systems that they want to continue using, such as a payroll system or an applicant tracking system. When companies use a customized HR system, integrating these other systems with the new software is often easier. This can save time and money as businesses will not need to spend as much time getting different systems to work together.

4. Increased Compliance

Customized HR systems can also help businesses comply with all applicable laws and regulations. By having software specifically tailored to their needs, businesses can minimize their risk of violating any rules or regulations. This can save businesses time and money as they will not need to spend resources on legal compliance.

5. Rapidly change business processes

In today’s rapidly changing business world, businesses need to have a system that can quickly adapt to the changes. A customized HR system can do just that, as it can be changed to meet the needs of the business as it changes. This allows businesses to stay agile and responsive to the ever-changing market.

Benefits Of Customized HR Systems: Final Words

HR departments have become more complex in recent years, which has led many companies to look at different solutions for managing human resources-related tasks efficiently and effectively. One such solution is a customized HR system that allows companies to improve communication within the organization, increase compliance with laws and regulations, enhance overall security for sensitive information, and increase the efficiency of human resources tasks. By finding the right HR system for their business, companies can ensure that they are using a solution that will provide them with maximum benefits.

HumanSoft is built on Power Apps, Microsoft’s best low-code/no-doc solution, bringing highly customizable solutions based on your requirements.

Each module represents a function from Microsoft:

  • Customization > Power Apps
  • Chatbot > Power Virtual Agent
  • Analytics > Power BI
  • Employee Experience > Power Platform & Teams
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HR Tech: How Can HR Adapt With The Right Technology

The world is changing rapidly. With the growing shift toward remote work, digital communication is now more important than ever.

Human resources tech is no exception. In line with this, HR professionals, who are tasked with seamlessly disseminating information to team members, have begun exploring new solutions to increase productivity, accuracy, and compliance. 

What Is Human Resources Tech?

Many companies are relying on portals rather than people to deliver the HR services teams need. The evolution of this space has all but transformed what human resources looks like.

HR tech is at the center of the change. The term includes a variety of business functions including:

  • Payroll
  • Time and attendance
  • Hiring
  • Benefits

These elements have been HR staples for some time now—yet enhancements in tech, including artificial intelligence (AI), have unleashed an entirely new generation of tools. Chatbots and built-in analytics, for instance, are freeing up HR professionals, allowing them to work more strategically instead.

The 2020 Paychex Pulse of HR Survey revealed that over 85% of HR staff reported that technology has elevated their corporate success, with more than 80% of respondents stating that tech investments will help organizations boost their productivity.

Trends In HR Technology

Upgrading your current HR systems will help your business stay compliant, communicative, and in line with process-driven and mobile-ready best practices. 

Current trends in human resources technology include:

  • Payroll automation

If you’re still using manual payroll processes, now is the time to adapt and evolve. Payroll automation eliminates the paperwork and compliance challenges many HR professionals face each month. Rooted in data and process automation, it sends wages directly to team members on a consistent basis. 

  • HR compliance management

Human resources staff must navigate a suite of regulations—many of them changing on a regular basis, and all of them influencing their daily processes. Background checks, payroll regulations, and labor requirements are just the beginning. Compliance management software will bring clarity to the chaos.

  • Scheduling software

This is the productivity trend of the future—transforming how workers are assigned tasks throughout the week. From shift changes to weekly or monthly assignments, workforce scheduling software keeps teams productive, companies cost-efficient, and work distributed fairly.

  • Employee self-service portal

Your teams will appreciate the autonomy this trend provides. With remote work more prevalent than ever, an employee self-service (ESS) solution is crucial to letting workers access key functionalities from anywhere. Benefits, payroll, attendance, and other features can all be integrated into your ESS portal. 

  • HR analytics platform

Where would HR be without recruitment analytics, employee documents, and other data-driven insights? The right platform can reveal vital patterns in your company data, shedding light on important trends while freeing up human resources staff to focus on other tasks.

Connect With HumanSoft Today

Built on the low-code, no-code Microsoft Power platform, HumanSoft brings peace of mind to HR professionals and organizations. Our process-driven solution offers a chatbot, mobile-ready system with AI models, robotic process automation, and a full suite of other pillars designed to help you thrive.

Consider it your all-in-one human resources technology solution—customizable based on your unique needs. Contact us today to learn more.