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Payroll, onboarding, data entry—human resources departments face a number of repetitive tasks. 

Fortunately, these tasks don’t have to be time-consuming. Robotic process automation (RPA) is designed to free HR teams up so they can focus on more productive, strategic business goals.

This piece will outline why RPA is vital to human resources departments.

What Is Robotic Process Automation?

Robotic process automation and artificial intelligence (AI) are often considered one and the same, but these two areas are actually different use cases of the same—or similar—technology.

You’re likely familiar with AI. And where AI thinks, RPA acts. Robotic process automation consists of software robots created to mimic human actions.

So what does RPA look like in HR? It’s generally used to help human resources professionals automate processes like sending out job offers, ordering inventory, onboarding staff, and inputting data. 

One 2020 survey revealed that the use of RPA tools increased by 50% in HR functions, with users citing the user-friendliness of the tech and a desire to move beyond manual tasks as key reasons to implement robotic process automation.

In short, the tech has all but transformed the way HR professionals view routine tasks. 

Why Use RPA In Your HR Department?

RPA isn’t designed to replace jobs, but to take on the role of individual tasks—interacting with digital systems throughout. Automating the administrative side of HR saves professionals time and resources, freeing them up so they can focus more on resolving issues and identifying areas for further improvement.

If you haven’t already begun using robotic process automation, now is the time to get started. HR departments list the following benefits of RPA:

• Accuracy

RPA features pre-coded technology and eliminates the risk of human error. HR staff can rest assured they’re going about tasks like payroll correctly, that the tech they’re using will highlight potential problem areas, and that the RPA will double-check their work so they don’t have to.

• Productivity

What if robotic process automation could help HR teams become more productive? Say your department is using the tech to pre-screen candidates’ resumes. It’ll do this for team members, saving them time so they can focus on more qualitative tasks like interviewing candidates. 

• Consistency

RPA will put an end to output variations, ensuring consistency and error-free performance. With this tech in their arsenal, HR departments can work at a high level without worrying about any discrepancies in, say, their expense management or background screening.  

• Scalability 

With robotic process automation, the cost per task is fairly low—meaning the solution can be scaled with ease. Plus, users can increase or decrease it based on their unique requirements, preventing downtime and eliminating wasted effort as a result.

Connect With HumanSoft Today

Built on the low-code, no-code Microsoft Power platform, HumanSoft brings peace of mind to HR professionals and organizations. Our process-driven solution offers a chatbot, mobile-ready system with AI models, robotic process automation, and a full suite of other pillars designed to help you thrive.

Consider it your all-in-one human resources technology solution—customizable based on your unique needs. Contact us today to learn more.

HR chatbots automate tasks that could take hours to complete manually.

Specifically, chatbots facilitate communication and ultimately improve team member engagement. For instance, say an employee submits a request for a specific document. Where it might take an HR manager several hours to respond, the chatbot can address the matter in minutes. 

This makes workers feel more connected to their now readily-available human resources managers—but the benefits of chatbots don’t end there. 

What Are Human Resources Chatbots?

Chatbots are computer-programmed machines users may find on a number of websites, or even internally at their own companies. They use artificial intelligence to mimic a human conversation.

Generally, bots are used to retrieve information, solve problems, and take on the early stage of a conversation so that HR staff only have to step in when necessary. Powered by natural language processing (NLP) technology, bots use natural language to communicate through messaging or mobile apps, websites, or even by phone.

HR bots are essentially trained to simulate the role of human resources team members. We’ll explore this in the following sections.

Why Use HR Chatbots?

From onboarding to managing queries, there are a number of reasons for HR departments to use chatbots. Again, they’re designed to carry out repetitive tasks so HR managers can focus on more strategic challenges like reducing turnover.

Here are some of the advantages of using chatbots in a human resources environment:

• Automated Processes

Human resources chatbots can screen candidates, schedule interviews, and essentially oversee the entire administrative side of the recruitment process. Training and even attendance and goal tracking can be easily automated with chatbots as well. 

• Seamless Referrals

Did you know that many HR chatbots are programmed to request (and accept) team member referrals? This is a great way to leverage the network of your existing staff, and to shed light on any vacancies you may have at the company. 

• Employee Support

Not all questions can be googled. Simultaneously, not all questions need to go through an HR manager. Instead, HR departments can upload frequently-asked questions directly to their chatbot and train the bot to deliver answers at any time.

• Easy Access

HR chatbots simply make human resources departments more accessible. With instant, accurate responses available in just a few clicks, team members don’t need to worry about scheduling meetings or sending an email that slips through the cracks. HR bots are truly empowering in this way.

Chatbots are known to boost employee engagement—enhancing team members’ view of the company and helping them feel more connected to the organization. A positive outlook is vital to employee satisfaction, and chatbots show team members just how much the HR department values their interactions and input.

Connect With HumanSoft Today

Built on the low-code, no-code Microsoft Power platform, HumanSoft brings peace of mind to HR professionals and organizations. Our process-driven solution offers a chatbot, mobile-ready system with AI models, robotic process automation, and a full suite of other pillars designed to help you thrive.

Consider it your all-in-one human resources technology solution—customizable based on your unique needs. Contact us today to learn more.

The quality of any business is determined, in large part, by the people who make it up, meaning that a flawless recruitment process – from sourcing to offboarding – is vital to a company’s success.

Though it’s often overlooked as an area for improvement, enhancing and streamlining the recruiting process is essential to allow you to acquire the best people for your company.

How Can A Company’s Recruitment Process Put Some Prospects Off?

A large factor preventing companies from acquiring the best talent is the length of their recruitment process, which takes around 3 weeks or more on average.

However, the best candidates don’t have to accommodate a slow recruitment process – they’re bound to receive prompt offers from attractive companies that know the highest quality prospects are snapped up quickly. 

This means that organisations slower to hire probably won’t be considered, as the top candidates make their decisions from a selection of companies who got there first.

What’s more: a slow, disorganised recruitment process, in which candidates have to carry out excessive admin, says bad things about your company and the experience they can expect to have while working there. 

How Else Can Bad Recruiting Lead To Missing Out On The Top Talent?

In addition to actively deterring talent, a human-led recruitment process is hindered by other factors.

Recruiters will often spend only a minute – or, in many cases, a few seconds – with a resume before moving onto the next one, meaning that qualified, highly skilled candidates may be overlooked or missed as a result of human error.

How Can You Streamline Your Recruitment Process To Secure The Best Candidates?

Without the help of a comprehensive HR software solution, the recruitment process can take a long time, demanding much of the attention of your HR team as they peruse through countless resumes and schedule numerous interviews, when they could be spending this time more usefully within your company.

In addition to repelling candidates, a recruitment process like this drains the time of your HR staff and may even require you to hire more personnel, both of which cost your business money.

With the help of the Microsoft Power Platform, HR solutions such as HumanSoft are able to provide a customizable job portal that delivers an efficient, hassle-free experience for potential candidates.

With features such as resume parsing, intelligent HR solutions can quickly filter through data and select appropriate candidates, automatically moving them to the next stage of the recruitment process. 

When searching for a HR software solution, you’ll want to choose a solution that’s customizable, allowing you to set expectations and define the parameters of your ideal candidate when sourcing. 

Then, intelligent HR solutions will employ machine learning algorithms that automatically eliminate and select candidates based on the skills and qualifications required of each job position.

With HumanSoft, you can configure the stages of recruitment based on the position requirement, meaning that the HR software can use different approaches for different types of candidate. Moreover, when candidates apply for a job via an intelligent HR software solution, their data can be stored in a database. So, when positions free up at your company in the future, candidates that applied for other past positions can be considered and selected if they’re qualified for the role.

Of course, the recruitment process doesn’t end once candidates have been selected, so you should look for a HR solution with onboarding and offboarding capabilities – even better is the ability to customise each step to provide a seamless candidate experience from start to finish.

Connect With HumanSoft Today

To acquire the top talent and the best candidates for your business, consider employing a comprehensive HR solution like HumanSoft to maximise the succ

HR leaders confront many issues every day, including bad hires, avoidable attrition, overspending, and poor productivity. These are only a few of the problems that HR executives face on a daily basis. But, unfortunately, when it comes to human interactions, things aren’t always what they appear.

An HR System with analytics and reporting capability involves gathering together, analyzing, and reporting HR data. Analytics is a performance-enhancing tool that allows your organization to assess the influence of various HR metrics on company performance as a whole and make decisions based on data. Another way, HR analytics, and reporting is an evidence-based approach to Human Resources Management.

The ability to apply data in decision-making has been gaining importance as the pandemic spreads across the world. Moreover, in a post-pandemic environment, there are several transitions in employment, whether it’s the rise of hybrid work or the increase in the use of automation. Therefore, it is critical to take correct actions to navigate our changing circumstances in this era of upheaval and uncertainty.

HR Systems: How To Use Data In HR?

The difference between guessing and making fact-based judgments is in data analytics. You collect a lot of data as an HR practitioner. Unfortunately, this information is frequently left neglected. You are now involved in HR data analytics when you analyze human resource difficulties utilizing this data. With explicit knowledge of what is happening across the organization, you can pinpoint issues that might affect your business.

To use data in HR effectively, it’s essential first to check the quality of data. Poor quality information will lead to incorrect analysis and flawed decisions. An analytics tool will help enhance data quality by standardizing the input and capturing all employee-related processes across your enterprise (recruitment, enrollment, learning management system, performance reviews).

Good decision-makers know how to gather together, analyze & report on HR information. This way, they can drive better results for your organization!

How HR Analytics & Reporting Benefits HR Systems

Human resources data analytics helps you meet critical objectives such as:

Make better decisions using data-driven insights

The information will assist you in different areas of HR, such as Employee Retention, Hiring, Learning and development, workforce planning, etc. You can also track the progress of varying HR programs and see how successful they are.

Create & test a business case for HR interventions

By analyzing the data, you can identify areas where your organization is not performing well. You can also make a business case for new HR interventions by demonstrating how they can improve organizational performance.

Move from an operational partner to a tactical, or even strategic partner

HR data analytics can help move the HR function from a working partner to a tactical or strategic partner. By analyzing data, you will provide insights that are valuable to the organization. You can also make recommendations that will positively impact organizational performance.

Spot early signs of workforce distress

Analytics can help identify early signs of workforce distress and allow you to take corrective action before the issue becomes a significant problem.

Mitigate risk

Risk is an inherent part of any business. The ability to assess, understand and mitigate risk is critical to the success of any organization. HR data analytics can help you do just that.

Benefits Of Having HR Systems: Final Words

There are countless benefits to having an HR system with analytics and reporting capability. Using HR data, you can make better decisions, create a business case for HR interventions, move from an operational partner to a tactical or even strategic partner, and mitigate risk. These are just a few of the benefits that analytics can provide. With such a powerful tool at your disposal, you can be sure that your organization will be poised for success in today’s ever-changing world.

HumanSoft is your HR System if you want to handle and track your Employee Life Cycle with the help of capable analytics and reporting. HumanSoft also includes Cloud HR Software, which may help you take advantage of cost savings and enhanced functionality. As a result, you can use the extension option on several modules to extend your current investment in Core HR software.